Andy Masters, MA, CSP is an award-winning author and interna-tional speaker. He’s presented over 650 keynote programs across North America, including the National Institute for Staff & Organ-izational Development Conference in Austin, TX, which had over 1,400 attendees. Andy’s earned the prestigious Certified Speakers Professional Award of the National Speakers Association, the high-est international recognition for professional speakers, and is only achieved by less than 10% of the 5,000+ speakers worldwide.
He’s written five books and earned four degrees, including Masters Degrees in Marketing and Human Resources Development from Webster University in St. Louis. Among his writings include the award-winning business humor book, Kiss Your Customer: 77 Rea-sons Why Sales & Service Are Just Like Dating & Relationships, and his latest book, Things LEADERS Say: A Daily Guide to Help Every Leader Empower & Inspire. Andy’s been featured on many national media outlets, including LifeTime Television, PBS, Inves-tor’s Business Daily, and Leadership Excellence magazine.